At Dita Outlets, we are committed to providing our customers with a seamless shopping experience, which includes an efficient and reliable shipping process.
Order Processing
Once your order is placed, we strive to process it within 1-2 business days. You will receive a confirmation email with your order details and another email when your order is shipped, which will include tracking information.
Shipping Methods and Times
We offer various shipping methods to cater to your needs. Standard shipping typically takes 5-7 business days, while express shipping options are available for faster delivery. Please note that shipping times may vary based on your location and during peak periods such as holidays.
International Shipping
We are pleased to offer international shipping to select countries. Please be aware that customs and import duties may apply, and these are the responsibility of the customer.
Shipping Costs
Shipping costs are calculated at checkout and are based on the size, weight, and destination of the order. We strive to offer competitive shipping rates and occasionally offer free shipping promotions.
Order Tracking
Once your order is shipped, you can track its progress using the tracking number provided in your shipping confirmation email.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
Please note that this shipping policy is subject to change and will be updated accordingly on our website. We encourage you to review our shipping policy periodically to stay informed of any changes.
Thank you for choosing Dita Outlets. We value your business and are committed to providing you with the best service possible.